1. Information about the collection of personal data and contact details of the person responsible
1.1 Thank you for visiting our website. In the following we would like to inform you about the handling of your personal data when using our website. Personal data is basically all data with which you can be personally identified.
1.2 The person responsible for processing data on our website within the meaning of the General Data Protection Regulation (GDPR) is:
Blankenburger Str. 29
Tel .: +49 5351 52093 20
Email: [email protected]
1.3 In order to protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL or TSL) via HTTPS.
2. Data collection when you visit our website
Each time you visit our website, our system automatically records data and information that your browser transmits to our server (so-called “server log files”). The following data that is technically necessary for us is collected:
- Our visited website
- Date and time at the time of access
- Amount of data sent in bytes
- Source / reference from which you came to the page
- Operating system used
- Browser used
- IP address used (if applicable: in anonymous form
The legal basis for the processing is Art. 6 Para. 1 lit. f GDPR due to our legitimate interest in improving the stability and maintaining the functionality of our website. The data will not be passed on or used in any other way. The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user’s computer. To do this, the user’s IP address must be saved for the duration of the session.
We reserve the right to check the server log files retrospectively if there are concrete indications of illegal use. The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this is possible. In this case, the IP addresses of the users are deleted or alienated so that they can no longer be assigned to the accessing client. The collection of the data for the provision of the website and the storage of the data in log files is essential for the operation of the website. There is consequently no possibility of objection on the part of the user.
If you contact us using the contact form, the data entered in the input mask will be transmitted to us and saved. The data collected can be found in the respective input mask. When you contact us by email, only the data you have entered will be transmitted to us.
The data will only be used to process the conversation and your request. The legal basis for the processing of the data is Art. 6 Para. 1 lit. a) GDPR. The legal basis for processing the data that is transmitted in the course of sending an email is Art. 6 Para. 1 lit. f) GDPR. If the aim of the email contact is to conclude a contract, the additional legal basis for processing is Art. 6 Para. 1 lit. b) GDPR. The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected and provided that there are no statutory retention requirements. For the personal data from the input mask of the contact form and those that were sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been finally clarified. The user has the option of revoking his consent to the processing of personal data at any time. If the user contacts us by email, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.
3.1 If you have purchased goods with digital elements or a digital product from us and we owe you updates for them in accordance with the contract, we will inform you about upcoming updates via a suitable communication channel. For this purpose, we process the data you provide when ordering (name, address, email address) for a specific purpose and only to the extent necessary. The legal basis for this processing is Art. 6 para. 1 lit. c GDPR, namely the fulfillment of our legal obligation.
You can find help on the settings in the respective help menu of your browser or under the following links:
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Some of the cookies used here are deleted after you close your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (third party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values on an individual basis. Persistent cookies are automatically deleted after a specified period, which can differ depending on the cookie.
5. Data processing for order processing
5.1 If you would like to order in our web shop, it is necessary for the conclusion of the contract that you provide your personal data, which we need to process your order. We process the data you provide to process your order.
Sometimes we work with external service providers to process your order. For this we have to pass on the personal data required for this.
If we commission transport companies with the delivery of your goods, we will pass on your data required for the delivery of the goods to the respective transport company. For the processing of the payments, we pass on your data to the commissioned credit institution as necessary. If we use payment service providers, you will also be informed about this below.
The legal basis for the transfer of your data is Art. 6 Para. 1 lit. b GDPR.
5.2 Disclosure of your personal data to shipping service providers
If the goods are delivered to you by the transport service provider DHL (Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn), we will give you for the purpose of delivery and within the scope of the necessity in accordance with Art. 6 Para. 1 lit. b GDPR only forwards the name of the recipient and the delivery address to DHL. We will only give your email address in accordance with Art. 6 Para. 1 lit. a DSGVO before the delivery of the goods for the purpose of agreeing a delivery date or to announce the delivery to DHL. Your consent can be revoked at any time with effect for the future vis-à-vis the responsible person named above or vis-à-vis the transport service provider DHL.
If the goods are delivered to you by the transport service provider DPD (DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg), we will give you for the purpose of delivery and within the scope of the necessity in accordance with Art. 6 Para. 1 lit. b GDPR only forwards the name of the recipient and the delivery address to DPD. We will only give your email address in accordance with Art. 6 Para. 1 lit. a GDPR to DPD prior to delivery of the goods for the purpose of agreeing a delivery date or to announce the delivery. Your consent can be revoked at any time with effect for the future vis-à-vis the responsible person named above or vis-à-vis the transport service provider DPD.
If the goods are delivered to you by the transport service provider GLS (General Logistics Systems Germany GmbH & Co. OHG, GLS Germany-Straße 1 – 7, 36286 Neuenstein), we will give you for the purpose of delivery and within the scope of the necessity in accordance with Art. 6 Para . 1 lit. b GDPR only forwards the name of the recipient and the delivery address to GLS. We will only give your email address in accordance with Art. 6 Para. 1 lit. a DSGVO before delivery of the goods for the purpose of agreeing a delivery date or to announce the delivery to GLS. Your consent can be revoked at any time with effect for the future vis-à-vis the person responsible or vis-à-vis the transport service provider GLS.
If the goods are delivered to you by the transport service provider Hermes (Hermes Logistik Gruppe Deutschland GmbH, Essener Strasse 89, 22419 Hamburg), we will give you for the purpose of delivery and within the scope of the necessity in accordance with Art. 6 Para. 1 lit. b GDPR only forwards the name of the recipient and the delivery address to Hermes. We will only give your email address in accordance with Art. 6 Para. 1 lit. a DSGVO before delivery of the goods for the purpose of agreeing a delivery date or to announce the delivery to Hermes. Your consent can be revoked at any time with effect for the future vis-à-vis the responsible person named above or vis-à-vis the transport service provider Hermes.
5.3 Use of Payment Service Providers
If you choose the payment method PayPal, credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” or “installment payment” via PayPal, the payment is processed via PayPal (Europe) Sarl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as “PayPal”).
We pass on your personal data in accordance with Art. 6 Para. 1 lit. b GDPR to PayPal as necessary. PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” or “payment in installments” via PayPal.
For this purpose, your payment data may be processed in accordance with Art. 6 Para. 1 lit. f GDPR passed on to credit agencies due to PayPal’s legitimate interest in determining your solvency. PayPal uses the result of the credit check with regard to the statistical probability of default for the purpose of deciding whether to provide the respective payment method.
The credit report can contain probability values (so-called score values). As far as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values includes, but is not limited to, address data.
Which other data is collected by PayPal can be found in the respective data protection declaration from PayPal. This can be found at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.
6. Data processing when opening a customer account and for contract processing
If you open a customer account with us, in accordance with Art. 6 Para. 1 lit. b DGSVO collected and processed personal data. The scope of the data can be seen from the input form. The data you enter will be saved and used by us to process the contract.
You can delete your customer account at any time. This can be done by sending a message to the address of the person responsible or, if offered, directly in the customer account. In this case, we will also block your data taking into account tax and commercial retention periods and delete them after these periods have expired. This can only be contradicted by your consent to permanent storage or a further use of data permitted by law on our part.
7. Comment function
If you use the comment function on our website, in addition to your comment content, information about the time the comment was created and the name of the commentator you have chosen will be saved and published on the website. In addition, your IP address is logged and saved.
The legal basis for the storage of your data is Art. 6 Para. 1 b and f GDPR. The IP address is stored for security reasons and in the event that the person concerned violates the rights of third parties or publishes illegal content by submitting a comment. Your e-mail address is required to contact you if a third party should object to your published content as unlawful. We reserve the right to delete comments if third parties complain that they are illegal.
8. Use of your data for direct mail
You can subscribe to a free newsletter on our website. When registering for the newsletter, the data from the input mask is transmitted to us. The only mandatory information is your email address. If you make further voluntary entries, these will only be used to address you personally.
The legal basis for processing your data after registering for the newsletter is Art. 6 Para. 1 lit. a GDPR. We collect this by sending you a confirmation email after registering for the newsletter, which contains a confirmation link. If you click on this link, you are also giving your consent to receive the newsletter.
When you send the registration for the newsletter, we save your IP address as well as the date and time of registration. This storage serves to be able to trace a possible misuse of your e-mail address.
We use the data collected by us when registering for the newsletter exclusively for the purpose of sending the newsletter.
You can cancel your subscription to the newsletter at any time. There is a corresponding link in every newsletter for this purpose. This also enables you to withdraw your consent to the storage of the personal data collected during the registration process.
9. Contacting You for a Review Reminder
Own review reminder
After your express consent in accordance with Art. 6 para. 1 lit. a GDPR, you will receive an e-mail from us as a one-off reminder to submit an evaluation of your order. You can revoke your consent at any time by sending a message to the person responsible for processing your data.
10. Web Analysis Services
10.1 1&1 web analytics
We use the web analysis service “1&1 Webanalytics” (1&1 Internet SE, Eigendorfer Str. 57, 56410), hereinafter referred to as “1&1” on our website.
With the help of 1&1, pseudonymised visitor data is collected, evaluated and stored, from which pseudonymised usage profiles can be created and evaluated. The IP address of the user is also collected, but pseudonymized immediately after collection and before storage, so that a personal reference is excluded.
Our legitimate interest lies in the statistical analysis of user behavior for optimization and marketing purposes. The legal basis is according to Art. 6 para. 1 lit. a GDPR, namely your express consent.
10.2 Jetpack (Formerly WordPress.com Stats)
We use the web analytics service Jetpack (formerly WordPress.com-Stats) (Automattic Inc., 60 29th Street #343, San Francisco, CA 94110-4929, USA) using tracking technology from Quantcast Inc., 201 3rd St, Floor 2, San Francisco, CA 94103-3153, USA.
The legal basis is Art. 6 para. 1 lit. a DSGVO namely your express consent.
The information generated by the cookie about your use of this website (including the pseudonymised IP address) is transferred to a server in the USA and stored there to protect the interests mentioned above.
Data transfer to the US is based on the EU Commission’s Standard Contractual Clauses. For more details, visit: https://jetpack.com/support/what-data-does-jetpack-sync/https://automattic.com/privacy /?tid=331636712809
You can obtain an opt-out cookie from Quantcast under the following link, which means that no visitor data from your browser will be collected and stored at Jetpack in the future: http://www.quantcast.com/opt-out
11. Tools and Miscellaneous
We use the reCAPTCHA function from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”) in accordance with Art. 6 Para. 1 lit. f GDPR due to our legitimate interest in avoiding abuse and spam.
reCAPTCHA is a function intended to ensure that an entry is made by a natural person.
The service sends your IP address and any other data required by Google for the reCAPTCHA service to Google.
When using Google reCAPTCHA, your personal data may also be transmitted to the servers of Google LLC. come in the US.
12. Rights of the data subject
12.1 The applicable data protection law grants you comprehensive data subject rights (rights to information and intervention) vis-à-vis the person responsible with regard to the processing of your personal data, about which we will inform you below:
– Right to information according to Art. 15 GDPR:
You can request confirmation from the person responsible as to whether personal data relating to you is being processed by the person responsible. In addition, you have the right to information about the purpose, the categories of personal data, the recipients, the planned duration of storage and the existence of other rights such as correction of the data or the right to lodge a complaint with a supervisory authority, the origin of your data, if these were not collected by us, the existence of automated decision-making including profiling and, if necessary, meaningful information about the logic involved and the scope and the intended effects of such processing, as well as your right to be informed about the guarantees pursuant to Art. 46 GDPR Forwarding of your data to third countries exist;
– Right to correction in accordance with Art. 16 GDPR:
You have the right to immediate correction of incorrect data concerning you and / or the completion of your incomplete data stored by us; the correction or completion must be carried out immediately.
– Right to restriction of processing in accordance with Art. 18 GDPR:
You have the right to request that the processing of your personal data be restricted as long as the accuracy of your data, which you disputed, is being checked, if you refuse to delete your data due to inadmissible data processing and instead request that the processing of your data be restricted if you use your data to assert, exercise or defend legal claims after we no longer need this data after the purpose has been achieved or if you have lodged an objection for reasons of your particular situation, as long as it has not yet been determined whether our legitimate reasons prevail;
If the processing of your personal data has been restricted, this data – apart from its storage – may only be used with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of important public interest processed by the Union or a Member State. If the processing restriction has been restricted, you will be informed by the person responsible before the restriction is lifted.
– Right to deletion in accordance with Art. 17 GDPR:
You have the right to the immediate deletion of your personal data if the requirements of Art. 17 Para. 1 GDPR are fulfilled. However, this right to deletion does not exist in particular – not exclusively – if the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims
– Right to information in accordance with Art. 19 GDPR:
If you have exercised your right to correction, deletion or restriction of processing, the person responsible is obliged to notify all recipients to whom your personal data has been disclosed of this correction or deletion of the data or restriction of processing, if this is not impossible or with a disproportionate effect Effort is involved. You also have the right to be informed about these recipients.
– Right to data portability in accordance with Art. 20 GDPR:
You have the right to receive your personal data communicated to us in a structured, common and machine-readable format or to request the transfer to another person responsible, as far as this is technically possible;
– Right of revocation according to Art. 7 Para. 3 GDPR:
You have the right at any time to object to the processing of your personal data, which is based on Art. 6 Para. 1 lit. e) or f) GDPR takes place, to object; this also applies to profiling based on these provisions.
You also have the right to revoke your data protection declaration of consent at any time with effect for the future. Withdrawing your consent does not affect the legality of the processing carried out on the basis of your consent up to the point of withdrawal.
– Right to complain in accordance with Art. 77 GDPR:
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, your place of work or the place of the alleged violation, if you are of the opinion that the processing of your personal data is against violates the GDPR.
12.2 Right to Object
You have the right to object to the processing of your data at any time with effect for the future if, due to our overriding legitimate interest, we process your data after weighing up interests.
If you make use of this right of objection, we will end the processing of your data if there is no evidence of overriding compelling reasons worthy of protection that prevent the termination or if the further processing serves to exercise or defend legal claims.
13. Duration of storage of personal data
The duration of the storage of personal data depends on the statutory retention periods. Once this has expired, we routinely delete the data if they are no longer required to fulfill or initiate a contract and / or if we have no legitimate interest in further storage.